Shipping
All orders are shipped via USPS within 1-3 Business days from receipt of order and payment.
Returns and Refunds
In the unlikely event there is a problem we will always be here to help. We believe you will be absolutely happy with your purchase of Tentstix and are offering all customers a 100% Money Back Guarantee on all orders. All purchases of our Tentstix may be returned for any reason within 14 days of receipt. To arrange for a return, send an email with your order number and reason for return to orders@tentstix.com. We will reply by email with instructions for your return shipping. You will be responsible for paying for the shipping costs with regard to the return. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.